F.A.Q.

what you should know when you book a boat tour in Miami

 

How much should I plan to pay for tax and gas on boat rentals?

 

The Florida Department of Revenue regulates sales tax at 10% which is already billed when you make your online booking. Gas is not included when you book a boat with Aquarius Boat Rental, you have a flat fee of $20 per trip payable at check-out.

Since you are signing a bareboat rental agreement, your captain must be paid separately on the dock.

Prices start at $30 per hour.

We strongly encourage you to tip your boat instructor or your captain. $10 per person is a nice amount.

What do you recommend to bring onboard?

 

Sunscreen (non-spray type) and if possible, a brand that respectful of coral reef as well as some type of hat. Some people like to wear a long-sleeve cover-up to protect the skin from the sun rays. Sunglasses are essential, towels and a camera are recommended. We encourage you to wear flip-flops so you can easily take them off and on since no shows are allowed onboard.

You are more than welcome to bring food, drinks, and alcohol as long as the driver doesn't drink.

Cigarettes are not allowed onboard. It is strictly prohibited to throw anything in the water.

What is your cancellation policy?

 

We have a very busy schedule and sometimes we have to refuse customers because we don't have availability. Canceling at the last minute is a big loss for us and for the people who wished they could have booked and couldn't. 

Free cancellations until 5 days before the booking start date.

50% refund for cancellations between 2-5 days before the booking start date.

Cancellations within 2 days of the booking start date are non-refundable.

If the cancellation has been made for good reasons (e.g. medical condition or plane canceled), Aquarius Boat Rental will ask for a proof and issue and hold an in-house credit for use towards a future rental, given that we are able to rebook the boat with another customer.

Aquarius Boat Rental reserves the right to make changes to the reservation in the event the reserved boat would become unavailable for any reason, or for unsafe weather. If we have to downgrade, the price will be reduced accordingly. 

Regarding the weather, this is on our expert team to determine whether the weather is unsafe. Lighting, Hurricane or Tornado are unsafe weather conditions.

If USCG issues a small craft advisory, or if winds are over 20 mph, you will receive a full refund or be offered to reschedule your appointment.

Keep in mind that Miami has tropical weather, it can rain in the morning and be sunny in the afternoon or rain for one hour and the sun will shine bright right after. Therefore, no refund will be given because of the rain. Exceptions may apply.

Can I rent a boat without a Captain?

For your safety and experience, our boats must be operated by an approved captain, We’ll send you a list of approved captain for you to choose from.

How many people can come?

Out boats can fit up to 6 people (not including the captain).

 

Covid-19 Restrictions

To ensure the safety of its clients, Aquarius Boat Rental sanitizes carefully its boats after each client. Occupation rules are strictly observed. No exception.

We kindly ask our customers to wear a mask during the instructions and to respect social distancing with the boat instructor/captain while onboard.

 
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+ 1 786 799 1150

info@aquariusboatrental.com

Hours of operations:

Monday to Sunday from 8 am to 8 pm.

555 NE 15th Street, Miami FL 33132

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